Associate Digital Coordinator
Brand: Victoria's Secret
Location: Bangalore, Karnataka, IN
Job Area: Digital
Employment type: Full-time
Job ID: 04DXD
TITLE: ASSOCIATE DIGITAL MERCHANDISER
DEPARTMENT: BANGALORE DIGITAL TEAM
POSITION SUMMARY: The Associate Merchandiser is responsible for ensuring the Site experience is flawless and works with partner teams in the executing relevant tasks with accuracy and in a timely manner. Review and validate the site regularly and ensure its upkeep and callout/triage anomalies identified. Collaborate with Merchandising team on day-to-day operational strategies and help in its implementation. Provide insights into Category performance and help identify key issues/improvements. The candidate should have a good understanding of Retail Merchandising/Site Management and be able to connect/infer based on information spread across diverse teams/systems.
RESPONSIBILITIES:
• Product Listing and Management: o Accountable for product setup for launches/floorsets/key events (images, copy, color names, etc.) and ensure it is merchandised and searchable in all equivalent locations cross-site
• Site Validation: o Ensuring an error-free site for better customer experience
• Ticketing: o Monitor tickets in the Merch dashboard & track to closure
• Visual Merchandising: o Execute daily optimization to the Digital Store (resequencing, broken size scrub, deduping, faceout management, etc.)
• Inventory Monitoring: o Liaise with Planning and Merchants to understand impacts of inventory shifts to floorset, tracking to inventory for offline PPIs
• Support Offers: o Executing end-to-end marketing offers & promotions
• Reporting: o Pull reporting per requirement
• A/B & Perz Tests: o Support in test setup
• Competitive Analysis
• Cross-Selling and Upselling:
o Support in implementing strategies to encourage customers to explore related products
• App validation:
o Ensure the app is validated thoroughly for error-free site experience
• Collaboration:
o Work closely with various teams, including marketing, design, content, and IT, to ensure a cohesive online shopping experience
• Lead the way in process improvement and streamlining across digital merchandising
QUALIFICATIONS:
• Bachelor’s degree
• 2-4 years overall experience with a minimum of 2 years of experience in Merchandising or Site Management in retail/e-commerce
• Ability to organize and analyze data in Microsoft Excel. Expertise with mid-level Microsoft Excel preferred.
• Hands on experience in building reporting visualizations and dashboards with PowerPoint/other presentation tools
• Excellent verbal and written communication skills
• Ability to multi-task and work independently and deal with ambiguity
• Strong analytical and logical skills
• Strong attention to detail
