Capacity & Resource Management Analyst
Brand: Victoria's Secret
Location: Reynoldsburg, OH, US
Location Type: Hybrid
Job Area: Finance
Employment type: Full-time
Job ID: 04AK9
Your Role
The Capacity & Resource Management (C&RM) Analyst at VS & Co. is responsible for analyzing and improving the utilization of ~1,200 technical resources that support projects and steady state operations. This role partners with multiple teams across Finance and Technology to drive financial/operational performance. The Analyst facilitates the capacity and resource management process by providing visibility to key C&RM metrics with Finance and Technology leaders. Additional responsibilities include functional administration of our time tracking solution (Clarity PPM) and operational support for Project Approval Requests. The Analyst directly interacts with individual contributors and multiple levels of leadership in Columbus, Ohio and Bangalore, India.
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
- Interaction and influence with leaders, including lead discussions/presentations
- Collaborate effectively with partners across diverse skillsets
- Mine for areas of opportunity to streamline processes to enable continued productivity increases
- Manage multiple workstreams concurrently while effectively prioritizing them
- Build, update and deliver key reporting (Timesheet Compliance, Resource Capacity & Demand, Forecast Accuracy, etc) according to C&RM reporting schedule
- Ensure new hires and newly promoted people managers are properly onboarded with Resource Management processes through monthly training sessions. Provide continuing education for leaders to improve the utilization and staffing effectiveness for the VSIT labor pool.
- Perform functional administrative duties (resource profile and investments maintenance, leadership hierarchy updates, etc) in Clarity Project & Portfolio Management (PPM)
- Conduct regular audits to ensure alignment with authoritative data sources (Salesforce, Cherwell, SAP Projects)
- Ensure timely completion and proper closure of related incidents and request tasks in Cherwell work queue)
- Perform ad-hoc and special project analysis as directed
Click here for benefit details related to this position.
Minimum Salary : $66,200.00
Maximum Salary : $86,835.00
VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location.
Your Experience
- Bachelor’s degree in business or 3 to 5 years of business experience
- Proven leadership skills and the ability to work independently
- Strong organizational, prioritization and time management skills
- Ability to meet deadlines and handle multiple tasks/projects
- Ability to build partnerships across functions
- Experience using ServiceNow SPM module or other project & portfolio management tools (Clarity PPM, Planview, Changepoint, etc.)
- PC skill proficiency in Microsoft Office products (Word, PowerPoint, Teams)
- Intermediate to advanced Excel skills
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
