Operations Planner, Lingerie & Apparel
Brand: Victoria's Secret
Location: Reynoldsburg, OH, US
Location Type: Hybrid
Job Area: Production and Sourcing
Employment type: Full-time
Job ID: 047HW
Your Role
The Operations Planner role represents an exciting opportunity within VS&Co’s Global Manufacturing Supply Chain Operations team to drive technological advancement and process excellence across the organization. This position is integral to the Supply Chain team, focusing on developing and implementing innovative solutions that enhance operational efficiency across different functions globally. The role combines a passion for emerging technologies with strong analytical and interpersonal skills to transform operations through collaborative partnerships with Technology and cross-functional teams.
The successful candidate will have the unique opportunity to stay at the forefront of technological evolution in supply chain and apparel development and manufacturing operations. As Victoria’s Secret embraces new technologies to shape the future, this role offers continuous learning opportunities and exposure to cutting-edge solutions.
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
Business Solutions Development and Implementation
Implementation of technology solutions that enhance operational efficiencies:
- Develop a deep understanding of our processes and the information flow through the relevant business applications and tools
- Conduct thorough business analysis to identify improvement opportunities
- Participate in the implementation of new technology solutions, from requirements gathering to deployment
- Develop detailed functional specifications for new solutions
- Collaborate with global teams to ensure solutions meet diverse needs across different locations
- Create and maintain comprehensive solution documentation and user guides
- Design and deliver training programs to support solution adoption across regions
Drive continuous improvement through technology integration and process optimization:
- Partner with cross-functional teams to identify opportunities for technological enhancement
- Implement process improvement methodologies leveraging Operations team expertise
- Monitor and analyze performance metrics to measure solution effectiveness
- Validate solution designs against business requirements
- Develop and maintain best practice documentation to support global standardization
- Lead change management initiatives to ensure successful adoption of new solutions
- Lead user acceptance testing and solution validation
Cross-Functional Collaboration and Support:
- Build and maintain strong relationships with relevant subject matter experts
- Work closely with regional teams to understand their unique challenges
- Lead knowledge transfer across teams
- Facilitate cross-functional communication and collaboration
Click here for benefit details related to this position.
Minimum Salary : $66,200.00
Maximum Salary : $86,835.00
VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location.
Education and Experience
- Bachelor’s degree in Supply Chain Management, Business Administration, Information Technology, or related field
- Minimum of 5 years of experience in operations management, process improvement or similar role, preferably in the retail or apparel industry
- Demonstrated experience in technology-driven process improvement initiatives
- Strong understanding of emerging technologies in manufacturing and supply chain operations
- Experience in managing complex, cross-functional implementation projects
Technical Capabilities
- Keen interest in learning and applying new technologies to develop new business solutions
- Experience with ERP systems and supply chain management software
- Expertise in process improvement methodologies and successful track record of delivering technology adoption
- Advanced proficiency in Microsoft Excel, including complex formulas and pivot tables
- Strong business analysis and requirements gathering capabilities
- Experience in solution design and implementation
- Experience with Centric or other PLM systems, SAP, Salesforce, Snowflake, MicroStrategy a plus
- Ability to translate business requirements into technical specifications
Personal Attributes
- Exceptional communication skills with ability to effectively engage with diverse stakeholders
- Demonstrated ability to influence and drive change in a complex organizational environment
- Natural curiosity and enthusiasm for emerging technologies and their practical applications
- Strategic, analytical, creative thinker with problem-solving skills, and can-do attitude
- Ability to maintain composure while meeting tight deadlines and managing shifting priorities
- Strong project management skills with ability to lead multiple initiatives simultaneously
- Commitment to continuous learning and professional development
- Experience in working with global teams and understanding of cross-cultural dynamics
This role presents an exceptional opportunity to drive organizational excellence while staying at the forefront of technological advancement in Victoria’s Secret’s manufacturing supply chain. Working directly with the US-based Operations team, the position enables the successful candidate to shape and deliver impactful solutions while continuously expanding their technological expertise.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
