Manager, Merchandising
Marque: Victoria's Secret
Emplacement: Colombo, Western, LK
Domaines d’emploi: Production and Sourcing
Type d’emploi: Full-time
Job ID: 04IMX
Description
- Own end-to-end production execution for assigned business areas—from order handover through delivery and DC receipt.
- Order pass-offs, production communication, and ongoing vendor coordination to ensure clear ownership and accountability.
- Monitor order lifecycle milestones and calendar adherence; identify risks early and drive corrective actions.
- Review and interpret daily and weekly production reports, escalating issues and recommending solutions.
- Oversee supplier related issues & trouble shoot with cross functional teams for resolutions and delivery adherence.
- Lead claim negotiations, cancellations, liability assessments and obtain financial alignment.
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Periodical factory visits and facilitate order status and capacity discussions, partnering with vendors/CFT for issue resolution and performance improvements.
- Ensure data accuracy and integrity by validating and reconciling data across SAP, Salesforce, Snowflake, and related systems.
- Apply strong statistical and analytical methods to identify trends, test hypotheses, and generate insights that improve production and vendor performance.
- Deliver recurring and ad hoc reporting enhances visibility into key KPIs such as vendor performance (OTD/OFF), capacity optimization and delivery adherence.
- Translate complex operational data into clear metrics, intuitive dashboards, and actionable insights for leads.
- Champion standardization of metrics, templates, and reporting in alignment with organizational governance.
- Lead change management and adoption efforts by training teams on dashboards, tools, and new processes.
Qualifications
- 5–8 years of experience in Merchandising, Planning, Supply Chain with Analytical skills for production management environment.
- Strong merchandising and production execution experience combined with advanced analytical capability.
- Proven experience with enterprise BI and visualization tools such as Power BI and MSI.
- Advanced Excel and Power Query skills for automation and data transformation.
- Hands-on experience working with SAP, Salesforce, Snowflakes, Centric or any other ERP/CRM platforms.
- Strong business acumen, analytical thinking, and problem-solving skills.
- Excellent communication and the ability to influence decisions through data.
- Demonstrate ability to manage multiple priorities and lead initiatives in a fast-paced environment.
- Bachelor’s degree in business, Supply Chain, Engineering, Analytics, or a related field.
- MBA or postgraduate qualifications are an advantage.
