Merchandising Manager, Accessories

Marque: Victoria's Secret
Emplacement: Hong Kong, , HK

Domaines d’emploi: Production and Sourcing
Type d’emploi: Full-time
Job ID: 04DSA

Description

PURPOSE/SUMMARY:

The Merchandising Manager, Accessories plays a critical role in overseeing the end-to-end production process and quality for Victoria’s Secret accessories, such as bags and robes. This role ensures timely delivery, maintains product quality, and supports cross-functional collaboration to uphold brand standards. The ideal candidate is a strong communicator and problem solver with a proven track record in accessories production management and vendor development.

 

PRINCIPAL DUTIES & RESPONSIBILITIES:

Production & Order Management

  • Manage daily communications related to production and merchandising functions.

  • Coordinate order placement with vendors and troubleshoot any issues during order release.

  • Monitor the full production cycle from order confirmation to delivery, ensuring adherence to agreed calendar timelines.

  • Track shipments and provide timely status updates to brand partners.

  • Review Internal Order Tracking Reports (IOTR) and Daily Production Reports (DPR) to identify potential delivery risks and implement corrective actions.

  • Schedule and lead production status meetings, ensuring timely sharing of Order Tracking Reports with Planning & Sourcing (P&S) partners.

 

Quality Assurance & Vendor Management

  • Conduct factory visits to monitor production progress and quality and escalate any delays or risks.

  • Communicate promptly with brand stakeholders on issues that may impact quality or delivery.

  • Coordinate third-party inspections across vendors and regions; partner with service providers to define requirements.

  • Maintain vendor performance scorecards. Identify high-risk factories, conduct root cause analysis and recommend improvements.

  • Support training and development initiatives across vendors and internal teams.

  • Participate in risk assessment and cross-functional meetings, ensuring follow-up on action items.

  • Participate in special projects such as packing optimization to improve processes and reduce costs.

Qualifications

  • Degree or Diploma in Marketing, Management or a related field.
  • 8+ years’ experience in the accessories industry.
  • Proficiency in SAP, ERP or similar systems will be an advantage.
  • Well organized, strong analytical skills and attention to detail.
  • Excellent communication skills and ability to work independently.
  • Advanced MS Office skills, especially Excel.
  • Good command in written and spoken English.
  • Proven leadership and people management capabilities.